TAX
Customers in United Kingdom country do not need to care about any tax. Our price is including import duty and local VAT.
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DELIVERY
100% Delivery Guarantee - All shipment get free insurance for 100% Delivery Guarantee. It means if you do not get your order, we will cover full refund or reship without any hassle. Reference delivery time is not covered by this insurance.
We are shipping items to WorldWide. The best shipping cost is our proud. Our major shipping partners are Post, Fedex Express, DHL express and TNT. Depending on your location, we are going to suggest the best shipping method. Basically we will ship the order in 1 ~ 3 work days. Our warehouses are in USA, Taiwan, Sweden and South Korea. Depending on the item, the starting location could be different. And each country has their own holidays. It is the reason why we need 1 ~ 3 days for dispatch.
Shipping cost will be charged based on your order weight which is the larger between weight and volume weight. Our system calculates the total weight of your order items and recommends the shipping method and cost from the cheapest one. You can check your shipping cost on your cart page.
BicycleHero are pleased to offer FREE SHIPPING to worldwide on orders over € 100 to United Kingdom. For orders under this value we also offer great value discounted shipping rates.
Standard Postage €9.98 or Free - USPS, B2C Europe, Airmail 5 ~ 10 workdays to Germany, France,Netherland,Belgium and United Kingdom 10 ~ 18 workdays Italy,Ireland,Finland,Norway,Austria and other EU country.
Tracked Courier - Priority Mail 5 ~ 8 workdays.
Express - FedEx or EMS 3 ~ 5 workdays.
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Europe’s no. 1 in connecting domestic postal solutions
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Return or Exchange
All orders could be returned to us in 90 days from dispatch. We are happy to accept the any returns without any specific reason. You can find the detail of returns in our customer support page.
Return Instruction