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Tel: 82-31-443-0530
Fax:82-31-443-0531
email: support@bicyclehero.com
Working Hour
Monday to Friday
09:30 ~ 17:30
Live chat by AliveChat

Customer Service

Returns & Replacements
Buyers are responsible for paying the shipping and handling charges for exchange and refund.
Please return item to address shown on package. Product must be returned in its original packaging.
Customers may request for an exchange or refund less shipping and handling within 14 days of receipt.
DOA/Defective goods will be refunded or exchanged depending on availability.
It is the sole responsibility of the customer to verify their original purchase
For any returns or exchange, please contact us first.

Contact
Buyers can contact to us by phone and email
Phone num: +827082680366 From Monday to Friday (09:00 ~ 18:00 Korean Time GMT+9)
FAX: +82314430531 email: support@bicyclehero.com
address: 2# 68-39 Barkdaldong Manangu Anyangsi Gyeonggido Korea 430-030
Please contact us whether you feel more comfortable

 

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